Privacy policy

This Privacy Policy applies solely to information collected through the Rangtoosh website and does not cover offline interactions unless explicitly stated.

At Rangtoosh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products, including shawls, woolen stoles, unstitched winter cord sets, unstitched summer cord sets, and more.

By accessing or using the Rangtoosh website, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data.

Information We Collect

To provide you with a smooth and personalized shopping experience, Rangtoosh collects certain information when you browse our website, create an account, place an order, or contact us.

a) Personal Information

When you register an account, place an order, or interact with us, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Account login details (such as username and password)

This information helps us manage your account, process orders, and communicate with you effectively.

b) Order & Transaction Information

When you purchase products from Rangtoosh, we collect information related to your transactions, including:

  • Products purchased (such as shawls, woolen stoles, suit materials, unstitched winter cord sets, unstitched summer cord sets, and more.

  • Order history and order value

  • Delivery and logistics details

This data is used strictly for order fulfillment, customer support, and record-keeping purposes.

c) Automatically Collected Information

When you visit our website, certain information is collected automatically to help us improve functionality and user experience. This may include:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

This information is collected through cookies and similar technologies and does not directly identify you.

Cookies & Tracking Technologies

Rangtoosh uses cookies and similar tracking technologies to enhance your browsing experience and understand how our website is used. These technologies help us analyze traffic patterns, improve website functionality, and offer a smoother shopping experience.

We may use third-party analytics tools to collect information such as:

  • Pages viewed and time spent on the website

  • Browsing behavior and interactions

  • Device and browser information

This information is collected in an aggregated and anonymous manner and is used solely for performance analysis and website improvement.

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.

How We Use Your Information

The information collected by Rangtoosh is used to operate our website efficiently and provide you with a seamless shopping experience. We may use your information for the following purposes:

  • To create and manage your user account

  • To process, confirm, and deliver your orders

  • To communicate important updates related to your purchases, including order confirmations, shipping details, and customer support responses

  • To respond to inquiries, requests, or feedback submitted by you

With your consent, we may also use your contact information to:

  • Share updates about new collections, offers, or promotions

  • Inform you about products that may be of interest to you

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages or by contacting us directly.

Payment Information & Security

All payments made on the Rangtoosh website are processed through secure and trusted third-party payment gateways. Rangtoosh does not store, process, or have access to your debit card, credit card, or net banking details.

Payment gateways used by us follow industry-standard security measures and encryption protocols to ensure the safety of your financial information during transactions.

We take reasonable precautions to protect your personal and payment-related data; however, users are advised to ensure their own devices and internet connections are secure while making online payments.

Sharing of Information

Rangtoosh respects your privacy and does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.

We may share your information only in the following situations:

  • With courier and logistics partners for the purpose of delivering your orders

  • With trusted third-party service providers, such as payment gateways, solely to complete transactions

  • When required to comply with applicable laws, regulations, or legal processes

All third parties with whom we share information are expected to handle your data responsibly and in accordance with applicable data protection laws.

Data Protection & Security Measures

Rangtoosh takes reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. We use secure systems and limit access to personal data only to authorized personnel who require it for business operations.

While we strive to use commercially acceptable means to protect your information, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we remain committed to safeguarding your data to the best of our ability.

Data Retention

Rangtoosh retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer support, legal compliance, and record-keeping.

Once the information is no longer required, it is securely deleted or anonymized in accordance with applicable laws.

Compliance with Applicable Laws

Rangtoosh complies with applicable data protection and privacy laws in India, including the Information Technology Act, 2000 and the rules made thereunder. We take reasonable steps to ensure that personal information is collected, stored, and processed in accordance with these legal requirements.

Your Rights

As a user of the Rangtoosh website, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate or incomplete data

  • Request deletion of your personal information, subject to applicable legal and regulatory requirements

  • Opt out of receiving marketing communications at any time

You may withdraw your consent for data processing at any time by contacting us. Please note that withdrawal of consent may affect our ability to provide certain services.

Grievance Redressal

In accordance with the Information Technology Act, 2000 and applicable rules, users may contact the designated Grievance Officer for concerns related to data protection or privacy.

 Email: rangtoosh@gmail.com
 Response Time: Within 7 working days

Third-Party Links

The Rangtoosh website may contain links to third-party websites or platforms, including payment service providers and social media channels. These external websites have their own privacy policies, and Rangtoosh is not responsible for the content, privacy practices, or security of such third-party websites.

We encourage users to review the privacy policies of any external websites they visit through links on our platform.

Children’s Privacy

Rangtoosh does not knowingly collect personal information from individuals under the age of 18. Our website and products are intended for use by adults only.

If we become aware that personal information of a minor has been collected inadvertently, we will take appropriate steps to delete such information from our records.

Updates to This Privacy Policy

Rangtoosh may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates or changes will be posted on this page, and the revised policy will be effective immediately upon publication.

We encourage users to review this Privacy Policy periodically to stay informed about how their information is protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you may contact us using the details below

Email: rangtoosh@gmail.com
Phone: 9915010001 / 9915010005