Shipping policy

Rangtoosh delivers products only within India. International shipping is not available at this time. All orders placed on the Rangtoosh website are subject to acceptance and availability.

Order Processing & Dispatch

  • Orders are processed after successful order confirmation and payment verification, as applicable.

  • For Cash on Delivery (COD) orders, processing begins only after order confirmation and internal verification.

  • Orders are dispatched within the estimated timelines mentioned on the website, subject to product availability and operational conditions.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Rangtoosh reserves the right to delay or withhold dispatch in case of payment issues, incomplete order details, suspected fraudulent activity, or unforeseen operational constraints.

Shipping Timelines & Delivery

  • Once dispatched, delivery typically takes 5–7 business days, depending on location, courier partner, and local accessibility.

  • Delivery timelines are estimates only and may vary due to factors beyond our control, such as weather conditions, logistical challenges, regional restrictions, or courier delays.

  • Rangtoosh is not responsible for delays caused by courier partners or circumstances outside our reasonable control.

Shipping Charges

Rangtoosh offers free shipping on all orders within India. All prices displayed on the website are inclusive of applicable GST, ensuring transparency and no hidden charges.

Order Tracking & Delivery Attempts

  • Once dispatched, shipment or tracking details will be shared via email, SMS, or WhatsApp, where applicable.

  • Delivery will be attempted at the address provided at the time of order placement. Customers must ensure availability to avoid failed delivery attempts.

  • Rangtoosh is not responsible for repeated failed deliveries due to customer unavailability or incorrect address. Any additional costs from reattempted deliveries may be borne by the customer.

Delivery Confirmation

An order is considered successfully delivered once the courier confirms delivery at the shipping address provided. Rangtoosh is not responsible for claims of non-delivery once marked as delivered by the courier.

Address Accuracy & Delivery Issues

  • Customers are responsible for providing complete and accurate shipping details.

  • Rangtoosh is not liable for delays, failed deliveries, or loss of packages resulting from incorrect, incomplete, or inaccurate addresses.

  • If an order is returned due to incorrect address or customer unavailability, additional shipping or handling charges may apply.

Refusal of Delivery

  • If a customer refuses to accept delivery after an order has been dispatched, Rangtoosh reserves the right to recover applicable shipping, handling, and return-to-origin charges incurred.

  • This applies to both prepaid and Cash on Delivery (COD) orders.

  • Repeated refusal of deliveries may result in restrictions or suspension of future orders at the discretion of Rangtoosh.

Partial Shipments

Orders containing multiple products may be shipped in separate consignments due to availability or logistics. Each shipment will have its own tracking details, and customers will be notified accordingly.

Non-Serviceable or Remote Locations

  • Delivery timelines may vary for remote or non-serviceable areas.

  • In some cases, delivery may not be possible due to courier limitations.

  • Rangtoosh will notify customers and provide assistance if delivery cannot be completed to the selected location.

Shipping-Related Support

For any shipping questions or concerns, customers may contact Rangtoosh at [support email / phone number]. Our team will assist with tracking, delivery issues, or other shipment-related queries.

Updates to Shipping Policy

Rangtoosh reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes are effective immediately upon posting on the website.